What can I do if my items are lost? Miranda Benson June 22, 2020 22:53 Follow If your items are lost during your Dolly, we will do whatever we can to help. Please contact us if an item was lost while on a Dolly. Related articles How do I contact Dolly Support? When will I receive my receipt? How does Dolly protect me if my items are damaged during a Dolly? Why was I charged twice for my Dolly? What if my walls, floors, or other elements of my home are damaged during the Dolly? Comments 0 comments Please sign in to leave a comment.