What counts as a flight of stairs?

Anything six steps or over counts as a flight of stairs, up to twelve steps.

More generally, in a standard apartment building, each floor counts as another flight of stairs. If the item you are moving is going via stairs to the third floor of the building, you will want to indicate that there are two flights of stairs.

A landing in between floors does not count as two flights, even if both stair sections have 6 or more steps.

If you have 6 or more steps going from the ground to the entrance of your building or residence, that counts as a flight of stairs.

Please be sure to include the correct number of flights of stairs at each location as the Helpers use your booking info to prepare for your Dolly.

You can add your flights of stairs on the "Location Details" section of the booking process. (Pictured Below)

If you’re not sure what your steps should count as, take a photo and send it to our team. We can help you determine the best information to include in your Dolly details.