Why was I charged twice for my Dolly?

When you book a Dolly, a hold is placed on your card for the full amount of the Dolly. After the Dolly has been completed, your card is charged for the Dolly. Depending on how long it takes for your bank to remove the hold, it may temporarily appear that you have two charges on your account.

The time it takes for the hold to disappear on your account depends entirely on your bank. Most banks take an average of 1-3 business days to remove the hold. Unfortunately, we are unable to remove this hold sooner.