When will I be introduced to my Helpers?

If you book with more than one day’s notice, we will introduce you to your Helper closer to your start time, usually within the 24 hours prior to your Dolly. 

If you book with less than a day’s notice, we’ll let you know your Helper details as soon as we have found the right Helper(s) for the Dolly.

You'll receive an email (as well as a notification if you've downloaded the Dolly app) when your Helpers are scheduled for your Dolly with their name(s), photo(s), and if you booked a Dolly with a truck, a photo of their vehicle. You'll also be able to see these details in the app or on book.dolly.com.