What is an adjustment?

When your Dolly is in progress, you may receive notice that an adjustment has been made. 

An adjustment is any change made to the Dolly details (after the Dolly has been started) that affects the final price. Adjustments occur after the Dolly has been started by the Helper(s). Examples of adjustments include adding a location, adding an additional item to the Dolly, or adding extra in-home help.

To ensure Helpers are paid for the extra work, you must approve the adjustment before the Helpers can do the extra work. If you have trouble approving an adjustment or want to dispute an adjustment request, please contact our support team.