What is Dolly's cancellation policy?

In the event that you cancel your Dolly with more than 24 hours notice, you are not charged any cancellation fee.

If you cancel with less than 24 hours notice and a Helper is scheduled, a 20% cancellation fee is applied.

In the event that your Dolly has started, and/or your Helper(s) have arrived at the first location and cannot complete your Dolly due to cancellation, rescheduling, or any reasons outside of their control, a 50% cancellation fee is applied.