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  1. Dolly Knowledge Base
  2. Customer Knowledge Base
  3. In Progress Dollys

In Progress Dollys

  • Out of Scope Dolly's - What is Out of Scope?
  • How do I cancel my Dolly?
  • Can Dolly provide a COI for my landlord or property manager?
  • What if my walls, floors, or other elements of my home are damaged during the Dolly?
  • When will I be introduced to my Helpers?
  • How do I reschedule my Dolly?
  • How do I edit my Dolly?
  • What is Dolly's cancellation policy?
  • Why did my price change?
  • What is an adjustment?
  • How do I contact my Helper(s)?
  • What happens if my item doesn't fit into my home?
  • There is severe weather forecasted during my Dolly. What should I do?
  • My Helpers aren't answering my texts/calls, what should I do?
Dolly Knowledge Base